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Sunday, November 28, 2010
Holiday mailing tips - Poor Packaging makes dead letters out of many gifts
Be Careful What You Send
& How You Send It!!!
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The employees at the U.S. Postal Service's mail recovery center in Atlanta put up a Christmas tree every year. But it's not the tree you want your gifts to go beneath.
Christmas is the busiest time at the recovery center - or dead letter office, as postal service employees commonly refer to it.
Items end up there when they can neither be delivered nor returned because the recipient's and return addresses are missing, incorrect or illegible.
Dead letter center employees open thousands of Christmas packages and cards each year - many containing cash - in an effort to deliver misrouted mail to the proper address.
Many of those items make a stop in St. Louis on their way to Atlanta at the mail-sorting center at 1720 Market Street.
At Christmas time, poor packaging makes dead letters out of many gifts.
Another common problem: Metal items, such as car keys and jewelry, sent in regular envelopes.
After the sorting machine spits the contents out, they end up at what postal employees call the "loose-in-the-mail" section of the downtown facility.
Lambert and other employees will try to determine where mail is meant to go before they forward it to Atlanta. Sometimes, they have enough clues - a few numbers, part of a name, an Express Mail stamp - to properly dispatch the item.
Lambert is not allowed to open such packages to look for clues; first class mail is considered sealed against opening. Only employees at the dead letter office, or police officers with a search warrant, can open them.
However, a dead letter package does not always have to be opened to determine its contents.
Fish sent from China, for instance, is one of the more common items that ends up misrouted.
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